du, Etisalat told to stop automatic renewals of pay-per-use data packs

Authorities in the UAE are taking steps to protect consumers from excessive mobile charges.

The Telecommunications Regulatory Authority (TRA) has told du and Etisalat to discontinue pay-per use data packages unless the subscriber explicitly requests it from the operator. 

Pay-per-use data packages would automatically renew once a user would subscribe for them. 

This would often lead to the deduction of large amounts of credit from a mobile users’ account without them knowing. 

More from Local News

News

  • UAE leaders offer condolences to Brazil over tornado victims

    President His Highness Sheikh Mohamed bin Zayed Al Nahyan, on Sunday, sent a message of condolences to Brazil President Luiz Inácio Lula da Silva, over the victims of the tornado that hit the state of Paraná, which resulted in several deaths and injuries.

  • UAE takes part in G20 Health Ministers meeting in South Africa

    The UAE participated in the G20 Health Ministers Meeting and the G20 Joint Finance and Health Ministers Meeting, held in Polokwane, South Africa, on November 6-7, which brought together ministers and senior officials, along with representatives of several international organisations.

  • WHO delegation receives medical supplies at Emirati field hospital in Rafah

    The Emirati field hospital in Rafah welcomed a delegation from the World Health Organisation (WHO) as part of a visit to review the UAE’s humanitarian and medical initiatives under Operation Chivalrous Knight 3, aimed at enhancing cooperation to bolster the healthcare sector in Gaza.