Dubai Municipality sets world record for implementing best practices, governance standards

Dubai Municipality has been officially recognised by Official World Record (OWR) for implementing the highest adoption of best practices and governance standards.

The recognition follows a comprehensive assessment by an international panel of experts and auditors, which evaluated Dubai Municipality's institutional framework against internationally recognised standards across governance, quality and risk management, business continuity, innovation, digital transformation and the responsible adoption of artificial intelligence.

Dubai Municipality say this landmark achievement reinforces its position as a global benchmark for institutional excellence and innovation, reflecting its continued commitment to strengthening institutional performance through an integrated governance framework that supports operational excellence, service innovation and sustainable development while enhancing quality of life across Dubai.

The implementation of international standards has strengthened organisational performance and contributed to a more efficient customer experience through streamlined procedures, faster service delivery and the wider use of smart digital solutions and artificial intelligence.

Marwan Ahmed bin Ghalita, Director-General of Dubai Municipality, said the achievement will inspire them to "continue raising the bar for institutional excellence while contributing to the vision of making Dubai the best city in the world to live and work."

In a landmark achievement that further strengthens Dubai’s position as a global hub for competitiveness and leadership, #DubaiMunicipality has set a new world record after being recognised by Official World Record (OWR) as the organisation with the highest adoption of best… pic.twitter.com/BHtLTSJMs8

— بلدية دبي | Dubai Municipality (@DMunicipality) July 23, 2026