The annual happiness index scores of Dubai government entities have been revealed by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai's Crown Prince and Chairman of the Dubai Executive Council.
Dubai Chamber heads the customer happiness index with a rating of 91.9 per cent, followed by Dubai Customs (91.8%), and Dubai Police (91.3%).
Meanwhile, the employee happiness index is headed by Dubai Police (96.6%), followed by Dubai Public Prosecution (94.7%) in second spot, and the General Department of Residency and Foreigners Affairs (94.1%) in third place.
While announcing the results on Twitter, Sheikh Hamdan said the average rating for Dubai government's customer happiness index reached 86 per cent, while it was 88 per cent for employee happiness.
In line with the directives of @HHShkMohd, we place great value on ensuring the happiness of Dubai government's customers and employees. Today, we approved the results of the 2021 Index for Dubai Government Employees' Happiness. pic.twitter.com/gEdTmgWZ3f
— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2022
.@HamdanMohammed: The results of the Government of Dubai Employees & Customers Happiness Indices for 2021 reflect the high standards of excellence that @HHShkMohd, has instilled in the gov't sector & HH’s vision for providing the world’s best gov't services to the Dubai community
— Dubai Media Office (@DXBMediaOffice) January 18, 2022
.@HamdanMohammed: Our ability to achieve His Highness’s vision is clearly demonstrated by the progress seen in the results. The Employee Happiness Index and Customer Happiness Index reached 88% and 86.3%, respectively, with customer satisfaction increasing from 2020 ratings.
— Dubai Media Office (@DXBMediaOffice) January 18, 2022
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