Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
2 members of UAE Armed Forces martyred in helicopter crash
Two members of the UAE Armed Forces died on Monday in a helicopter crash caused by a "technical malfunction", the Ministry of Defence announced on Monday.
UAE ambassador to UN calls for 'de-escalation' in Iran conflict
The United Arab Emirates ambassador to the United Nations in Geneva called on Monday for a de-escalation of the U.S.-Israeli war on Iran and a return to negotiations.
Indian education board CBSE postpones Class 12 exams until March 16
India's Central Board of Secondary Education (CBSE) has postponed exams scheduled for Class 12 students from Thursday, March 12, in the UAE and the Middle East till Monday, March 16.
UAE intercepts 12 ballistic missiles, 17 drones on Monday
The UAE air defence systems intercepted 12 ballistic missiles and 17 drones on Monday, according to figures released by the Ministry of Defence.
Two members of the UAE Armed Forces died on Monday in a helicopter crash caused by a "technical malfunction", the Ministry of Defence announced on Monday.
The United Arab Emirates ambassador to the United Nations in Geneva called on Monday for a de-escalation of the U.S.-Israeli war on Iran and a return to negotiations.
India's Central Board of Secondary Education (CBSE) has postponed exams scheduled for Class 12 students from Thursday, March 12, in the UAE and the Middle East till Monday, March 16.
